Digital and physical sales channels unified into one convenient buying process.
Know the user. Answer his needs. Learn. Repeat.01
Properly designed business processes based on capabilities of internet provide control over the balance between expenses and benefits.
Control communication. Refine experience.02
Face-to-face contact is a great opportunity to start building a customer relationship online and being remembered or recalled in a right time.
Understand and live the life of the customer.03
Answering customer’s every need via connected physical and digital touchpoints builds the brand image and trusted relationship.
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Information. Conversion. Transaction.
The current model of e-commerce seems insufficient. Today, the purchase and payment decision is made in seconds and immediate results are expected. In a global digitization process, the so-called “channels” converge into a “one buying experience” that reflects the will of buyer that fulfills his important needs.
New value exchange models being introduced by market leaders influence the dynamics of sales markets and raise consumer expectations towards other market members. As a result, trading companies are forced to maintain the pace of development and more often than before have to adapt their processes and systems to the market.
Frequent changes in technology are expensive, irrational and practically impossible. But there is no doubt that progress must be made. Therefore, in the interests of our clients, we are looking for new strategic and technological approaches that can provide flexible, cost-effective solutions to meet the above challenges. The results are groundbreaking concepts and technologies that enable better adaptation, deliver more value and scale faster, on the same budgets, to always keep all stakeholders ‘on the green’.
Supporting various communication and transaction models simultaneously for the physical and digital channel requires an efficient and flexible engine that meets all business expectations.
We have been cooperating with Retailic for 7 years. They significantly improved our frontend by providing customers with an excellent online experience and increased shopping comfort, which helped to multiply our revenues and allowed us and become a leader in the industry.